Stakeholder Involvement Framework for Understanding the Decision Making Process of ERP Selection in New Zealand – Liaquat Hossain and Maha Shakir. A Delphi Examination of Public Sector ERP Lifecycle – She-I Chang and Guy G. Gable. Organizational Key Success Factors for Implementing SCM/ERP Systems to Support Decision Making – Constantinos J. Stefanou. Beyond Transactions : the Decision Support Benefits of ERP Systems – ERP : Managing Multiple Processes in a State of Flux – Christian Koch. ERP Systems Implementation : a Knowledge-focused Perspective – Jimmy C. Huang et al..