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Librairie du GUIDE-INFORMATIQUE.com
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Working knowledge
How organizations manage what they know
When new-car developers at Ford Motor Company wanted to learn why the original Taurus design team was so successful, no one could tell them. No one remembered or had recorded what made that effort so special; the knowledge gained in the Taurus project was lost forever. Indeed, the most valuable asset in any company is probably also its most elusive and difficult to manage: knowledge. Authors Thomas H. Davenport and Laurence Prusak assert that learning how to identify, manage, and foster knowledge is vital for companies who hope to compete in today's fast-moving global economy.
Working Knowledge examines how knowledge can be nurtured in organizations. Building trust throughout a company is the key to creating a knowledge-oriented corporate culture, a positive environment in which employees are encouraged to make decisions that are efficient, productive, and innovative. The book includes numerous examples of successful knowledge projects at companies such as British Petroleum, 3M, Mobil Oil, and Hewlett-Packard. Concise and clearly written, Working Knowledge is an excellent resource for managers who want to better harness the experience and wisdom within their organizations.
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Le Knowledge Management
De Harvard Business Review
Pour être compétitif aujourd'hui, il faut savoir gérer les ressources intellectuelles de ses équipes et innover sans cesse. L'entreprise est aujourd'hui productrice de savoir et de savoir-faire, c'est une structure apprenante. L'ouvrage collectif de la Harvard Business Review, Le Knowledge Management, compile huit des meilleurs articles parus sur le sujet. Chacun des chapitres offre une approche différente et traite de l'un des aspects spécifiques du sujet : comment faire fructifier le capital intellectuel de vos équipes ? Comment tirer parti de vos meilleurs éléments ? Que recouvre le concept d'entreprise créatrice de savoir ? À quel type d'organisation correspond-il ?
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